Program Assistant
Job #: req19548
Organization: World Bank
Sector:
Administration/Office Support
Grade: GC
Term Duration: 3 years 0 months
Recruitment Type: Local Recruitment
Location: Dar Es Salaam,Tanzania
Required Language(s): English
Preferred
Language(s):
Closing Date: 11/1/2022 (MM/DD/YYYY) at 11:59pm UTC
Description
Working at the World Bank Group provides a unique
opportunity for you to help our clients solve their greatest development
challenges. The World Bank Group is one of the largest sources of funding and
knowledge for developing countries; a unique global partnership of five
institutions dedicated to ending extreme poverty, increasing shared prosperity,
and promoting sustainable development. With 189 member countries and more than
120 offices worldwide, we work with public and private sector partners, investing
in groundbreaking projects and using data, research, and technology to develop
solutions to the most urgent global challenges. For more information, please
visit www.worldbank.org.
The World Bank Country Office in Tanzania is seeking is seeking to hire a
highly organized and energized professional capable of operating effectively
and discreetly in a very demanding, fast-paced and culturally diverse
environment, to work as a Program Assistant. S/he will be a member of the
Team’s Administrative Client Support (ACS) staff recruited locally and based in
Dar es Salaam, Tanzania. S/he will be expected to provide a full range of
support to the Country Management Unit, with the highest level of
professionalism, diplomacy, tact and discretion. The Program Assistant
will work under the leadership of the Operations Manager.
Note: If the selected candidate is a current Bank Group staff member with a
Regular or Open-Ended appointment, s/he will retain his/her Regular or
Open-Ended appointment. All others will be offered a 3-year term appointment.
Duties and Accountabilities:
The selected candidate will be assigned to support a set of sectors, as well as
for tasks associated to the Unit’s overall work program for which ad-hoc
support may be needed from time to time, the Program Assistant will be expected
to:
•Work on interpreting existing procedures and processes, independently
determine which should be used, and apply these appropriately.
•Extensively coordinate with other bank group units and frequently liaison with
team members regardless of location, and external counterparts.
•Provide primary assistance in the implementation of the unit's work program,
including some specialized support in a specific area(s), e.g. Task management,
procurement, database management, knowledge management and information
technology. Etc.
•Identify and resolve diverse issues/problems as they arise, which often
require interpretation of existing procedures and processes and independently
determine the appropriate application.
•Suggest ways to enhance work organization and effectiveness.
•Exercise quality enhancement function for project and other documents by
ensuring adherence to departmental, Vice-Presidency Unit (VPU) and
institutional guidelines.
•Participate in developing project/product time lines, using appropriate
software.
•Attend meetings, draft minutes and ensure timely clearance and distribution.
•Serve as an information resource on status of project/products (e.g.
Procurement, disbursement, audit, trust fund/co-financing, and legal issues)
and draft a variety of standard project-related correspondences.
•Monitor task budget/trust funds for specific projects on behalf of the team.
•Undertake ad- hoc inquiries in standard and non-standard databases, retrieve,
manipulate and present data.
•Participate in mission field work as required.
•Coordinate schedules taking priorities into account, monitor changes, and
communicate the information to appropriate staff, inside and outside the
immediate work unit, including officials outside the bank group.
•Assist in preparation and logistical planning for various events, e.g.
Conferences, workshops, negotiations, etc.
•Maintain current distribution lists, phone/address lists of project/product
contacts, and distribute documents for the Team.
•Maintain up-to-date work unit project and other files (both paper and
electronic).
•Responsible for submitting travel requests, following up on approvals, and
arranging bookings through designated office travel agent.
•Mentor less experienced staff.
•Undertake ad-hoc assignments and provide support to other staff in the unit as
required.
Selection Criteria
·
Minimum Education/Experience: High school diploma or Diploma in
Secretarial Studies or Diploma in Business Administration from a recognized
institution with 5 years of experience, or equivalent combination of education
and experience. Bachelor’s degree preferred.
·
Technology and systems knowledge - Demonstrates advanced knowledge
and experience working with Microsoft office applications (Excel, PowerPoint,
Word, etc.). Has ability and willingness to maintain up-to-date knowledge and
skills as technology.
·
Project and task management - Exhibits good organizational,
problem-solving skills and ability to work competently with minimal
supervision. Demonstrates attention to detail and quality. Has ability to
manage multiple tasks and complete tasks within agreed schedule.
·
Institutional policies, processes, and procedures - Demonstrates
knowledge of own department's programs and products, knows key players,
understands own role. Displays understanding of WB Job Details policies and procedures
relevant to the area of assigned responsibilities and is able to
apply/implement them.
·
Versatility and adaptability - Demonstrates flexibility and is
receptive to the implementation of new solutions. Is willing to stretch own
capability. Demonstrates motivation to avail and adapt oneself to effecting
change.
·
Client Orientation - Exhibits positive and professional client
service attitude; is able to understand clients' needs and complete them
professionally.
·
Drive for Results - Takes personal ownership and accountability to
meet deadlines and achieve agreed-upon results and has the personal
organization to do so.
·
Teamwork (Collaboration) and Inclusion - Collaborates with other
team members and contributes productively to the team's work and output,
demonstrating respect for different points of view.
·
Knowledge, Learning and Communication - Has good knowledge of
official unit's language(s). Able to write clearly, edit and proofread draft
communications. Able learn and share knowledge/information across the unit.
·
Business Judgment and Analytical decision -making. Able to manage
information and support retention and disposition of information and records.
Can search, report, and deliver basic information from various sources and
independently respond to basic inquiries.
World Bank Group Core Competencies
The World Bank Group offers
comprehensive benefits, including a retirement plan; medical, life and
disability insurance; and paid leave, including parental leave, as well as
reasonable accommodations for individuals with disabilities.
We are proud to be an equal
opportunity and inclusive employer with a dedicated and committed workforce,
and do not discriminate based on gender, gender identity, religion, race,
ethnicity, sexual orientation, or disability.
Learn more about working at
the World Bank and IFC,
including our values and inspiring stories.
0 Comments:
Post a Comment